Shipping

We offer free shipping to all of our customers on all orders no matter the price.

We process orders within 1-3 days. Based on our historical data, shipping time is around 3-9 days. However, in rare occasions, your package may be delayed for circumstances beyond our control such as holidays.

We use all major carriers, and local courier partners. Most commonly we use UPS, DHL and USPS.

Product

Yes you can return the new, unopened item to us within 30 calendar days of delivery.
Simply contact our support team at support@happylada.com if you have any questions regarding your return. 

If any items stops working within 2 years of purchase or is damaged upon arrival we will send you out a replacement free of charge. Just email support@happylada.com and we will take care of you.

Other

We accept all major credit cards as secure payment methods.

We have a dedicated sourcing team that works directly with selected manufacturers within the US. We test everything before we send it to you.

An order confirmation email will be sent to the email address used to place the order, only moments after your order has been completed. If you did not receive an order confirmation email, you may have incorrectly typed your email address. Some email providers may mark our emails as spam or completely block them. We suggest that you also check your spam folder if our emails are not shown in your inbox.

24/7 Ticket and Email Support - support@happylada.com

Customer support

(949) 822-8801

Send a message

support@happylada.com