• Return the new, unopened items to us within 30 calendar days of delivery.
      Simply contact our support team at support@happylada.com if you have any questions regarding your return. 
    • Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt/proof of purchase. Items must not be opened at all.
    • Please be considerate when placing your order to choose the correct size, colour, or option, of your product to avoid any returns for exchanges. 
    • Rejected or refused packages, abandoned packages, and packages returned outside of the designated return process may be subjected to restocking fee. Please reach out to support@happylada.com and we can see what we can do. 
    • To begin a return, within 30 calendar days of delivery, reach out to our customer support team at support@happylada.com to confirm the return.
    • Once the return has been approved (usually within 24hrs) we will send a return address, this address will be to a returns warehouse that is nearest to your address/ or else to our suppliers warehouse.
    • Once we receive the package in our warehouse we will issue a refund in full to the payment method immediately that was used to make the purchase. 
    • We do not offer refunds on warranty sales.
    • If any items stops working within 2 years of purchase we will send you out a replacement free of charge. Just email support@happylada.com and we will take care of you.